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Courtney Nash Discusses Incident Management, Automation, and the VOID Report
In this episode, Courtney Nash, a researcher focused on system safety and failures in complex sociotechnical systems, discussed the latest edition of the VOID report. Topics covered included: incident management and the role of automation, working effectively within socio-technical systems, and the value of collecting and analyzing system metrics in the good times and the bad.
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Ryan Kitchens on Learning from Incidents at Netflix, the Role of SRE, and Sociotechnical Systems
In today’s podcast, we sit down with Ryan Kitchens, a senior site reliability engineer and member of the CORE team at Netflix. This team is responsible for the entire lifecycle of incident management at Netflix, from incident response to memorialising an issue.
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Resilience, Observability and Unintended Consequences of Automation
In this podcast, Shane Hastie, the Lead Editor for Culture & Methods, spoke to Courtney Nash about her research on the unintended consequences of automation in software systems, the importance of learning from incidents, and maintaining human expertise in complex systems.
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Delivering Great Software and Building Great Teams at CircleCI
In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Rob Zuber, CTO of Circle CI, about what it takes to build and deliver great software and build great teams