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"Flirting" With Your Customers

All over the world, there are classes that teach people how to flirt. A German university even requires their IT engineers take a flirting class—not to attract a partner, but to learn how to interact more effectively in the workplace. Flirting means connecting with others, and connecting is the key to good communication. That is what the first principal of the Agile Manifesto is all about.

Jenni (Dow) Jepsen
on Nov 20, 2009
Development

Virtual Panel: The evolution of bug trackers

Bug (issue) tracking systems have become a standard tool for any organization that develops software and have evolved greatly in the last years. InfoQ has conducted a virtual panel with people from JIRA, FogBugz, Basecamp and MantisBT about this evolution and the future developments in this field.

Dio Synodinos
on Sep 03, 2009
Book Review: Facilitator's Guide to Participatory Decision Making

One of the responsibilities of self-organizing teams is to take decisions that respect everyone’s opinion. This book has some great examples in coaching the team to navigate through difficult discussions so they can maintain their speed without endangering their success by suspending or ignoring critical issues.

Nick Oostvogels
on Jul 06, 2009
Scaling Agile with C/ALM (Collaborative Application Lifecycle Management)

IBM Rational and InfoQ published an eBook, Scaling Agile with C/ALM, "dedicated to all of the functional and dysfunctional organizations that are eager to break down the organizational and cultural silos, and become a finely tuned software delivery machine." The eBook explores the barriers to team integration and scaling and then shows, in detail, how to overcome these obstacles.

John Wiegand Carolyn Pampino Erich Gamma
on Jun 29, 2009
The Hidden Face of Agile

There are intangibles that result from adopting Agile development techniques. The hidden side of the transformation, so to speak – the changes in perceived values of interpersonal relationships, the enhanced necessity for trust, the soon-obvious need for enhancing cross-site communication inefficiencies are examined in this article.

Mukund Srinivasan
on Jun 23, 2009
Tips for Effective Software Reuse

Vijay Narayananoffers 10 practival tips on succeeding with systematic reuse of software components, based on his experience with multiple projects. The collection of tips is not intended to be exhaustive but will help developers and team leaders to appreciate the variety of strategies that one has to undertake in order to succeed with systematic reuse.

Vijay Narayanan
on Jun 18, 2009
Key Takeaway Points and Lessons Learned from QCon San Francisco 2008

This article presents the main takeway points as seen by the many attendees who blogged about QCon. Comments are organized by tracks and sessions: Keynotes, Interviews, RESTFul Web Integration in Practice, Solutions Track, Performance and Scalability, Being Agile, Ruby in the Enterprise, Cloud Computing, Functional/Concurrent Programming Applied, Effective design and Clean code, and many more!

Ryan Slobojan
on Dec 12, 2008
Culture & Methods

"Who Do You Trust?" by Linda Rising

During Agile 2008, Dr. Linda Rising held a presentation centered on experiments conducted many years ago, presenting how deep, powerfully affecting, and difficult to avoid are human “prejudices” and “stereotypes”. This article is a summary of that presentation.

Tsutomu Yasui translated by Kazuteru Tajima
on Sep 23, 2008
Case study: Distributed Scrum Project for Dutch Railways

How we customise Scrum to our local context plays a large role in the success or failure of a project. This article describes a successful, large, distributed Scrum project, which had already been scrapped once under a traditional approach. The authors share lessons learned on: project startup, product ownership, testing and the importance of estimates and effective communication.

Marco Mulder Martin van Vliet
on Aug 12, 2008
Using Numbers to Communicate - in the Spirit of Agile

It's an old story. Techies cave in to the business guys because they don't know how to push back. The problem? Developers use numbers primarily for computation, but the business uses numbers to make decisions. In this story the "Spirit of Agile" encourages a developer to turn non-computational problems and issues into number language.

Barbara Chauvin Linda Rising
on Jun 13, 2008
Development

Key Takeaway Points and Lessons Learned from QCon London 2008

This article presents the main takeway points as seen by the many attendees who blogged about QCon. Comments are organized by tracks and sessions: Keynotes, Architectures you've always wondered about, The Cloud as the New Middleware Platform, SOA, REST and the Web, Evolving Java, Banking, Agile in Practice, Programming Languages of Tomorrow, Effective Design, .NET, The Rise of Ruby.

Ryan Slobojan
on Apr 09, 2008
Offer People Reasons to Love Your Remote Meetings

With an increasingly global workforce, face-to-face meetings are becoming rarer these days. In their place, we more frequently conduct business with a very different experience using a teleconference line supported by desktop sharing tools. Tips and tricks effectively facilitating these interactions, an emerging and important skill, are covered in this article.

Pete Johnson
on Dec 10, 2007