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3 years of Kanban at Sandvik IT: The Story of an Improvement Journey

This is the story of an enterprise-wide Kanban implementation. It explains why Sandvik IT chose the Kanban method; how it was deployed using a kick-start concept; how it was followed-up using a depth-of-kanban assessment; and the effects so far. The article includes links to concrete and step-by-step information on how to run these kick-starts and assessments

Christophe Achouiantz
on Feb 10, 2014
Intelligent Evolution: Making Change Work

Some 80% of all improvement and change programmes fail: they did not achieve the expected results, the investment in the change programme was greater than the value achieved, “improvements” were seen as mostly bureaucratic, or changes were abandoned soon after the implementation. Intelligent Evolution ensures long-term business success rather than short-term satisfaction of a standard or theory.

Peter Leeson
on Jan 13, 2014
Much Ado About Commitment

Great projects are generally the end result of commitment from three basic sets of actors: individual team members, teams and projects. With agile teams committing based on the needs of the business and their capabilities, and delivering against the commitment they make.

Thomas Cagley Meghan Cagley
on Sep 28, 2013
Capturing Compliance Requirements: A Pattern-Based Approach

Assuring compliance across an enterprise is critical and necessitates a holistic approach for defining a consistent set of process and system level controls. In this article, authors discuss a new pattern-based framework to capture and manage business process compliance requirements. They also talk about implementation of the framework and two case studies in banking and e-business domains.

Oktay Turetken Amal Elgammal Michael P. Papazoglou Willem-Jan van den Heuvel
on Mar 27, 2013
Interview and Book Review: Enterprise Software Delivery

"Enterprise Software Delivery" is the latest book by Alan W. Brown, and is a must-read guide for anybody concerned with the development and delivery of software in a large organisation.

Craig Smith
on Feb 20, 2013
Virtual Panel: Cloud Services Governance

Governance plays an indisputably important role in maintaining and guiding the implementation of an architectural vision. The advent of cloud computing has changed the architectural landscape affecting the needs and demands of existing governance programs. InfoQ presents a virtual panel discussion with six leading experts on the current state and future of cloud services governance.

Jeevak Kasarkod
on Nov 24, 2011
Agile at the Office of Personnel Management

In its attempts to modernize retirement claims processing the Office of Personnel Management had several versions of this project cancelled. The most recent of which used "requirements, design, implement, and test cycles to develop the system. During the testing phases, serious issues became evident". In trying again the director said that they weren't going to repeat the mistakes of the past.

Richard Cheng
on Nov 30, 2010
Phil Abernathy on Agile Governance and Suncorp's Agile Transition

Phil Abernathy discusses the Sun Corp Agile journey - taking a 19000 person banking and insurance organization formed by the merger of two companies with over 4000 IT staff Agile from the top down. He talks about handling governance and change management, implementing Agile on mainframe projects and the impact of Agile in the heavily regulated financial industry in Australia.

Shane Hastie
on May 05, 2010
Business SOA Governance

Business SOA governance is about the long term transformation of IT to align with the business. This means establishing a clear business architecture and then creating a business SOA governance group who will ensure that vision is followed. This is a powerful group and needs to act in the same way as a judiciary. Their role is not to undertake the work but to enforce the boundaries and rules.

Steve Jones
on Feb 16, 2010
Using ITIL V3 as a Foundation for SOA Governance

Those familiar with only ITIL V2 often scoff at the thought that ITIL could serve as a governance framework for SOA. Based on their perspective, they would be correct since V2 focused more heavily on operational processes rather than service lifecycle. With ITIL V3, the focus of the framework shifted toward what can only be accurately described as service-orientation.

JP Morgenthal
on Feb 05, 2010
mySOA: Agile, Governed and Sustainable

William El Kaim, Lead Architect at Carlson Wagonlit, provides a rare glimpse at all the choices, and the rationale behind them, he and his colleagues have made while building their organization's Service Oriented Architecture. How does your SOA compare? What will be the major evolutions in the next few years? How will the Cloud impact current SOAs?

William El Kaim
on Jan 18, 2010
SOA Governance: Achieving and Sustaining Business and IT Agility

The chapter presented in this article, Governing the Service Factory, of the book "SOA Governance: Achieving and Sustaining Business and IT Agility" offers practical advice on governing such a Service Factory including a case study and guidelines for defining, developing, testing, deploying and operating services and business processes.

Tilak Mitra Robert G. Laird Clive Gee William A. Brown
on Dec 17, 2009