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Culture & Methods

Data-Driven Decision Making – Product Management with Hypotheses

The Data-Driven Decision Making Series provides an overview of how the three main activities in the software delivery - Product Management, Development and Operations - can be supported by data-driven decision making. In Product Management, hypotheses can be used to steer the effectiveness of product decisions about feature prioritization.

Vladyslav Ukis
on Feb 02, 2020
Culture & Methods

Using OKRs to Build Autonomous Impact Teams

To focus on outcomes rather than outputs, Meilleurs Agents uses the Objective and Key Results framework to align the whole company on what they want to achieve. Christopher Parola and Nicolas Baron gave a presentation at FlowCon France 2019 where they showed how they implemented the OKR method and turned their product and tech teams into impact teams.

Ben Linders Christopher Parola Nicolas Baron
on Jan 31, 2020
Culture & Methods

Velocity and Better Metrics: Q&A with Doc Norton

Velocity is not good for predictions or diagnostics, argued Doc Norton at Experience Agile 2019. It's a lagging indicator of a complex system which is too volatile to know what our future performance will be; it isn’t stable enough to be used reliably. We can use Monte Carlo simulation for forecasting, and cumulative flow diagrams to track work, see changes in scope, and spot bottlenecks.

Ben Linders Doc Norton
on Oct 16, 2019
Culture & Methods

Q&A on the Book Managing Technical Debt

The book Managing Technical Debt by Philippe Kruchten, Robert Nord, and Ipek Ozkaya provides principles and practices that help you gain control of technical debt throughout the software development process and life of the software product.

Ben Linders Philippe Kruchten Robert Nord Ipek Ozkaya
on Sep 30, 2019
DevOps

Q&A on the Book Accelerate: Building and Scaling High Performance Technology Organizations

The book Accelerate: Building and Scaling High Performance Technology Organizations by Nicole Forsgren, Jez Humble, and Gene Kim, explores the factors that impact software delivery performance and describes capabilities and practices that help to achieve higher levels of throughput, stability, and quality.

Ben Linders Jez Humble Dr. Nicole Forsgren
on Jun 07, 2018
Culture & Methods

Q&A on the Book Fit for Purpose

The book Fit for Purpose by David Anderson and Alexei Zheglov explores how companies can understand their customers and develop products that fit with the purpose(s) their customers have. It provides a framework to help you understand customers’ purposes, segment your market according to purpose, and manage the portfolio of products and services to create happy customers.

Ben Linders
on Jan 11, 2018
Culture & Methods

Customize Your Agile Approach: Start with Results You Want

This is the second in a series of articles that will help you think about how you might want to customize your agile approach for your context. This article is about the data teams might collect and use—working product and other measures—that you might want to share with your managers and stakeholders.

Johanna Rothman
on Nov 01, 2017
Culture & Methods

The Ultimate Feedback Loop: Learning from Customer Reported Defects

Investigating the root causes of customer reported defects will have a great impact on your organization. The best ways to ensure customer satisfaction, lower costs and increase employee engagement is to look inside — you already have the data. At the end, it’s all about continuous improvement.

Emanuil Slavov
on Jun 24, 2017
Culture & Methods

Stop Measuring Turn Around Time

Are you patting yourself on the back for remarkable turn around times while simultaneously neglecting your customers? It's tempting to think that timeliness matters when in fact it rarely does. Stop measuring turn around time and start learning what matters to customers.

Wes Higbee
on Aug 04, 2016
Culture & Methods

Q&A with Roman Pichler about Strategize

The book Strategize by Roman Pichler provides practices, advice, and examples for product strategy and roadmapping that you can use to create successful products. InfoQ interviewed Pichler about applying product strategy and roadmapping with agile, innovation in product strategy, eliminating features when defining products, different kinds of roadmaps, and measurements for product management.

Ben Linders
on Jun 21, 2016
Culture & Methods

Ten Ways to Successfully Fail your Agility

This article is intended for newbies and agile sceptics who want to challenge their take on agile. It provides 10 ways to successfully fail your agility, implying that by replacing these practices with ones that do the opposite, you will increase agility and improve the odds of being successful.

Ilan Kirschenbaum Oren Kdoshim
on Apr 13, 2016
Architecture & Design

Microservices in the Real World

An interview with Alexander Heusingfeld and Tammo van Lessen about getting operations involved in architecture and dealing with "us vs. them" behavior when applying DevOps, how to use the Self-Contained Systems approach to modernize software systems, similarities and differences between Self-Contained Systems and microservices, improving deployment pipelines and using measurements in deployment.

Ben Linders
on Jan 27, 2016