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Culture & Methods

How to Use Your Existing Software Development Process Data to Find More Bugs in Less Time

This article presents better solutions that employ data from the system under test and the tests themselves to optimize testing efforts. This allows teams to find more bugs (by making sure that bug-dense areas are tested) in less time (by reducing the executions of tests that are very unlikely to detect bugs).

Elmar Jürgens
on Jan 27, 2023
Culture & Methods

Finding Adequate Metrics for Outer, Inner, and Process Quality in Software Development

Implementing a feature can be measured. Quality is harder to measure. This article explores how to balance improving quality and adding new features. It dives into different domains of quality: Outer quality which is owned by the product people (e.g. product owners, testers), inner quality owned by the developers, and process quality owned by managers.

Michael Kutz
on Jan 19, 2023
Culture & Methods

Why Team-Level Metrics Matter in Software Engineering

In a world where everything can have perspective, context and data, it doesn’t make sense to limit that to just part of your software development process. The DORA metrics can provide insight into the health of your development environment, where value is being delivered and opportunities for improvement. Metrics must be used with careful insight to separate the signal from the noise.

Ian Phillipchuk
on Jan 17, 2023
Culture & Methods

Are They Really Using It? Monitoring Digital Experience to Determine Feature Effectiveness

This article reflects on the challenges of determining user experience and effectiveness and how modern techniques such as Real User Monitoring and Application Performance Monitoring can determine the true effectiveness of features. It includes stories from banking to show which measures can help agile teams determine not only if features are being used, but diagnose other common issues too.

Carly Richmond
on Nov 01, 2022
DevOps

Analyzing Incident Data across Organizations: Courtney Nash on the VOID

The Verica Open Incident Database (VOID) is assembling publically available software-related incident reports. InfoQ talks with Courtney Nash on their recent findings including how MTT* metrics may not be beneficial, the average time to incident resolution, and the importance of studying near-miss reports.

Courtney Nash Matt Campbell
on Jun 28, 2022
DevOps

How to Best Use MTT* Metrics to Optimize Your Incident Response

Selecting the correct MTT* metric to improve your incident response is important. If the wrong metric is chosen, the improvements may get lost in the noise of a multivariable equation. This article reviews the various MTT* metrics available and discusses the best scenarios for selecting each one.

Alex Ewerlöf
on Mar 17, 2022
DevOps

Why Change Intelligence is Necessary to Effectively Troubleshoot Modern Applications

Change Intelligence is often a missing component in incident management. Successfully correlating monitoring and observability data to arrive allows engineers to arrive at the root cause more rapidly. Telemetry provides the building blocks that enable change intelligence to identify and map the root cause, based on changes in the system and their broader impact.

Mickael Alliel
on Jan 24, 2022
Culture & Methods

Measure Outcomes, Not Outputs: Software Development in Today’s Remote Work World

Today’s remote work world calls for a closer look at how to measure software developer productivity. Currently, there is no standard metric and widely used methods are flawed. The author describes how they successfully lead 500+ remote software developers by measuring outcomes, rather than outputs in order to produce the ideal balance between speed and quality code development.

Manjusha Madabushi
on Dec 17, 2021
Culture & Methods

Applying Software Delivery Metrics and Analytics to Recover a Problem Project

Problem software delivery projects can be recovered mid-flight if Value Stream Management (VSM) analytics are used in a forensic way to uncover the root-cause of the issues. The root-cause metrics areas considered include: People Availability; Team Stress; Backlog Health; Sprint Accuracy; Process Efficiency; Story Management; and Defect Gen. A root-cause RAG reports shows key mitigations.

Charlie Ponsonby
on Nov 03, 2021
Culture & Methods

Speed, Efficiency, and Value: Using Empiricism to Achieve Business Agility

Customers seek solutions that improve their outcomes, and organizations don’t know what will achieve this until they deliver something to them, measure the results, and adapt accordingly. Doing so repeatedly, frequently, and with the smallest investment to achieve the greatest amount of feedback, is the essence of organizational agility. This is key to success in today's complex world.

Kurt Bittner
on Oct 07, 2021
Culture & Methods

Applying Genetic Engineering to Your Organization Culture

Common barriers to transformation value remain people, mindset, and organizational culture; they are so significant that they can halt any transformation from achieving meaningful delivery capabilities. Behavioral mechanisms can work as a sophisticated DNA blueprint that directs actions. This article explores mechanisms for DNA manipulation to apply the concepts in the organizational environment.

Liat Palace
on Sep 02, 2021
Culture & Methods

Improving Speed and Stability of Software Delivery Simultaneously at Siemens Healthineers

In this article, we focus on the software delivery process at Siemens Healthineers Digital Health. The process is subject to strict regulations valid in the medical industry. We show our journey of transforming the process towards speed and stability. Both measures improved at the same time during the transformation, confirming research from the “Accelerate” book.

Vladyslav Ukis
on Aug 24, 2021