InfoQ Homepage Psychological Safety Content on InfoQ
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How to Go from Copy and Paste Deployments to Full GitOps
InnerSource helped reduce the amount of development work involved when introducing GitOps by sharing company-specific logic, Jemma Hussein Allen said at QCon London. She showed how they went from copy and paste deployments to full GitOps. She mentioned that a psychologically safe environment is really important for open and honest discussions that can help resolve pain points and drive innovation.
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How a Sustainable Mindset in Software Engineering Can Increase Team Performance and Prevent Burnout
A sustainable mindset in software engineering matters because software is still primarily built by humans, and we must prioritize their well-being, Marion Løken said at NDC Oslo. Integrating the team more deeply into discovery work, discussing feedback collectively, and fostering a culture of psychological safety helped to engage her team and mitigate burnout.
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How to Improve Software Team Performance with Experimentation
According to Terhi Aho, experimentation is a way of thinking that guides action. By experimenting we can develop ways of working without a major change process. It can help software teams to solve problems in small steps, relieve their workload, and foster self-management.
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How Team Health Checks Help Software Teams to Deliver
In healthy software teams, people feel psychologically safe to solve problems and contribute, Brittany Woods said in her talk at QCon London. She presented how they do team health checks and the benefits that it has brought them.
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Fostering Healthy Tech Teams in a DevOps World
Building healthy DevOps tech teams that are responsible for a broad area can be challenging. To measure the success of your team, several frameworks provide metrics indicating team health. Psychological safety matters for healthy teams to ensure each software engineer brings their own lived experiences to build better products and that they feel safe to do so.
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QCon London: the Dangerous Dichotomies of People Management
In the world of people management, it's not just about ticking off tasks; it's about delving into the nuanced, impactful aspects that truly make a difference. Experienced manager and product director Hannah Foxwell highlighted many critical yet often overlooked elements for fostering a cohesive and productive team environment in a talk at QCon London 2024.
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Adopting Agile by Increasing Psychological Safety in a Software Team
To test the agile way of thinking, a software team worked on their psychological safety with kick-off exercises, sharing coffee breaks, celebrating wins, a stand-up question, and 1-on-1 talks. This helped them to increase psychological safety in their software team.
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QCon London: The Art, Science and Psychology of Decision-Making
At QCon London 2024, Hannes Ricklefs, head of architecture at the BBC, gave a well-received talk on decision making. Ricklefs summarised the key reasons behind applying art, science and psychology to the discipline of decision-making, focusing on appropriate methodologies to use and the effects of biases on our ability to make good decisions in both a personal and business context.
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Fostering an Experimentation Culture in Software Development
An experimental culture is a way of thinking; it is about trying new things and learning together, solving complex software problems, and creating value together. According to Terhi Aho, an experimental culture in software organizations requires strong management support and psychological safety.
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Why Leading without Blame Matters to Leaders and Teams
According to Diana Larsen, a culture of blame is a waste of human potential. People cannot achieve their best and most creative work when their energy goes into avoiding shame and blame. To lead without blame requires a shift toward learning and curiosity, she argues. It begins by building or restoring a relationship of trust and trustworthiness with the people.
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How to Become a High-Performing Software Team
The four major elements that enable high-performing software teams are purpose, decentralized decision-making, high trust with psychological safety, and embracing uncertainty. Teams can improve their performance by experimenting with their ways of working.
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Handling Conflicts by Dealing with Emotions
Emotions are at the heart of conflicts, influencing their initiation, escalation and dynamics. Effectively managing your own emotions and understanding those of others can greatly impact the outcome of a conflict. Two steps to be taken are to label emotions, and take control and determine which emotion you want to focus on.
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Embracing Complexity and Emergence in Organisations
Focusing on the actual emerging organisation and the work people are doing can make a difference in embracing complexity and dealing with it a bit better. Psychological safety is critical for people giving feedback without fearing retribution or negative consequences. Fred Hebert spoke about embracing complexity at QCon New York 2023.
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Curiosity and Self-Awareness are Must-Haves for Handling Conflict
When you're in a team, collaborating with others, it's crucial to embrace diverse opinions and dissent; you need to have good conflicts. Conflicts have bad reputations, but with curiosity you can harvest more positive outcomes and build trust and psychological safety. Self-awareness of your emotions and reactions can help prevent saying or doing something that you might regret later.
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How Open-Source Maintainers Can Deal with Toxic Behavior
Three toxic behaviors that open-source maintainers experience are entitlement, people venting their frustration, and outright attacks. Growing a thick skin and ignoring the behavior can lead to a negative spiral of angriness and sadness. Instead, we should call out the behavior and remind people that open source means collaboration and cooperation.