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Culture & Methods

How to Optimize for Fast Flow Using Alignment and Autonomy: the Journey of a Large Bureaucracy

This article describes how NAV (Norwegian Labor and Welfare Administration), Norway's largest bureaucracy, has achieved alignment in over 100 autonomous teams. It shows the techniques it uses to align teams with respect to technology: two descriptive techniques - the technology radar and the weekly deep dive, and two normative techniques - the technical direction and internal platforms.

Truls Jørgensen Audun Fauchald Strand
on Jun 17, 2022
Culture & Methods

How to Accelerate Your Staff+ Career through Open Source Engagement

It takes many factors for an engineer to land a Staff+ position. In this article, you’ll find how contributing and engaging to open-source can help you sharpen critical Staff+ skills like writing communication, while helping increase your visibility and the odds of landing in such a position.

Alex Porcelli
on Jun 09, 2022
Culture & Methods

Ethical Decisions in a Wicked World: the Role of Technologists, Entrepreneurs, and Organizations

Wherever role you are playing - consumer, employee, entrepreneur, manager - the purpose of a business is to serve society. Organizations need to seek win-win solutions, consider sustainability and ethics in all phases, and learn how to scan and deal with unintended consequences of each intervention. This article brings concepts and ideas to spark initial action for wicked problems using ethics.

Claudia Melo
on May 24, 2021
Culture & Methods

Keeping Technology Change Human

When we are at the forefront of so much change, it's easy to forget that other people around us find change more challenging. This article is a reminder to look beyond the code and processes, to consider how tech team actions can affect our users in emotional ways. It seeks to establish a few ways of thinking to help bring others along with us when working through technology change.

Matt Overall
on May 20, 2021
Culture & Methods

Applying the “Whole Product Model” to the “Technology Adoption Life Cycle”

In order to develop products customer love, product managers need to truly understand how their “whole product” delivers value and when to address which customer segment. Two models that are very powerful when applied together, and that a product manager can use to develop extraordinary products, are The Whole Product Model and The Technology Adoption Life Cycle.

Sebastian Straube
on May 17, 2021
Culture & Methods

2021 State of Testing Report: Testing Careers, Covid-19, Agile, Coaching & Training, Automation

The 2021 State of Testing report provides insights into the adoption of test techniques, practices, and test automation, and the challenges that testers are facing. Key topics from this report are testing careers, the impact of Covid-19, agile, DevOps and other methodologies, testing coaching & training, and automation and scripting.

Ben Linders Lalitkumar Bhamare Joel Montvelisky
on May 06, 2021
Culture & Methods

Strategies to Modernize, Maintain, and Future-Proof Systems

The book Kill it with Fire by Marianne Bellotti provides strategies that organizations can use to modernize, maintain, and future-proof their systems. She suggests choosing strategies based on the organizational context, and defining what value you’re hoping to see from modernization.

Ben Linders
on Mar 25, 2021
Culture & Methods

Q&A on the Book: The Technology Takers – Leading Change in the Digital Era

The Technology Takers – Leading Change in the Digital Era by Jens P. Flanding, Genevieve M. Grabman, and Sheila Q. Cox explains how organizations can achieve competitive advantage through their speed and flexibility in adopting technology. It prescribes a change management approach for adapting workplace behaviors to market-dominating technology to maximize its benefits.

Ben Linders Jens Flanding Genevieve Grabman Sheila Cox
on Oct 23, 2019
Culture & Methods

Q&A on the Book The Driver in the Driverless Car

The book The Driver in the Driverless Car by Vivek Wadhwa and Alex Salkever explores how technology is changing faster and faster, and what impact that can have on the future of our society. It aims to help frame decisions and thinking about rapidly developing technologies. Salkever and Wadhwa cover a wide variety of technologies, including robotics, AI, quantum computing, and driverless cars.

Ben Linders Vivek Wadhwa Alex Salkever
on Sep 21, 2019
Culture & Methods

Q&A on the Book Internal Tech Conferences

The book Internal Tech Conferences by Victoria Morgan-Smith and Matthew Skelton is a practical guide on how to prepare, organise, and follow-up on internal tech conferences. It shows how to run internal events that enable sharing and learning across teams and departments, and explores the benefits that such events can bring.

Ben Linders Victoria Morgan-Smith Matthew Skelton
on Jun 14, 2019
Culture & Methods

Why Should We Care about Technology Ethics? The Updated ACM Code of Ethics

The 2018 rewrite of the ACM code of ethics and professional conduct has brought it up-to-date with new technologies and societal demands. This code supports the ethical conduct of computing professionals through a set of guidelines for positively working in the tech industry.

Ben Linders Catherine Flick
on Jun 05, 2019
Culture & Methods

Being an Ethical Software Engineer

Our lives are improving because of technology. Software engineering is one of the more influencing practices we have today that is shaping society, but it doesn’t look like the industry is owning this social responsibility. At the end of the day, it’s not just about being better developers, but rather about being better people.

Rotem Hermon
on May 27, 2019