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Culture & Methods

Why Developers and Staff+ Engineers Should Get Involved in Open-Source Collaborative Development

Over the last 30 years, the world has become connected and digital. Open source is how we do modern software development, stitching together downloaded open-source libraries, frameworks, and other code to create new applications or functionality. This is why every developer and senior staff+ roles need to know what open source is and how it works.

Nithya Ruff
on Sep 15, 2023
DevOps

Step One to Successfully Building Your Platform: Building It Together

You may feel that investing in an internal platform is a win, but the business may need more convincing. This article covers how to frame your case in a way that the business can understand and support.

Lee Ditiangkin
on Mar 07, 2023
Architecture & Design

How to Have More Effective Conversations with Business Stakeholders About Software Architecture

Technical leaders must be able to communicate with business stakeholders to effectively design software solutions that meet the business needs and stay within an established cost threshold. Making architectural decisions requires understanding the desired quality attributes that will affect trade-off discussions between technical and non-technical stakeholders.

Kurt Bittner Pierre Pureur
on Feb 27, 2023
DevOps

Moving Past Simple Incident Metrics: Courtney Nash on the VOID

The Verica Open Incident Database (VOID) is assembling publically available software-related incident reports. InfoQ talks with Courtney Nash about their recent findings including how MTT* metrics may not be beneficial, the average time to incident resolution, and the importance of studying near-miss reports.

Courtney Nash Matt Campbell
on Feb 14, 2023
Culture & Methods

Are Your “Value Streams” Keeping You Stuck in the Past?

The essence of business agility is being able to respond quickly and systematically to feedback. As a means of achieving business agility, value stream management falls short, and ends up being not very different from what organizations have done for a long time: using program management practices to coordinate work across different teams in a large organization.

Kurt Bittner Pierre Pureur
on Nov 10, 2022
Culture & Methods

Are They Really Using It? Monitoring Digital Experience to Determine Feature Effectiveness

This article reflects on the challenges of determining user experience and effectiveness and how modern techniques such as Real User Monitoring and Application Performance Monitoring can determine the true effectiveness of features. It includes stories from banking to show which measures can help agile teams determine not only if features are being used, but diagnose other common issues too.

Carly Richmond
on Nov 01, 2022
Culture & Methods

Code Red: the Business Impact of Code Quality

Everyone in the software industry “knows” that code quality is important, yet we never had any data or numbers to prove it. In this article, we explore the impact by diving into recent research on code quality. With twice the development speed, 15 times fewer bugs, and a significant reduction of uncertainty in completion times, the business advantage of code quality is unmistakably clear.

Adam Tornhill
on Oct 17, 2022
DevOps

Building an Effective Incident Management Process

A good incident management framework can help organizations manage the chaos of an outage more effectively leading to shorter incident durations and tighter feedback loops. This article introduces the components necessary for a healthy incident management process.

Anil Kumar Ravindra Mallapur
on Oct 04, 2022
Culture & Methods

Accessing Agile Games as a Tool in Transformation and Change

This article puts the usage of Agile Games into a broader business context and introduces the steps needed to make any game a verifiable contribution to a given business objective. As “business” is a wide area of topics to be addressed, the article focuses on accessing Agile Games as a tool used within transformation and change. It provides an example that was taken from this area.

Anne Hoffmann
on Oct 03, 2022
Culture & Methods

DevOps at Schneider: a Meaningful Journey of Engaging People into Change

Adopting DevOps at Schneider started with building a case for change. Tech people were engaged into change by organizing learning and collaboration sessions and getting feedback from the front lines. Change is hard and without leadership support, dedicated time for developers to really digest it and continual reinforcement and conversation, it will be challenging to be successful.

Amanda Heintz
on Sep 23, 2022
DevOps

Analyzing Incident Data across Organizations: Courtney Nash on the VOID

The Verica Open Incident Database (VOID) is assembling publically available software-related incident reports. InfoQ talks with Courtney Nash on their recent findings including how MTT* metrics may not be beneficial, the average time to incident resolution, and the importance of studying near-miss reports.

Courtney Nash Matt Campbell
on Jun 28, 2022
Culture & Methods

What We Now Know: Digital Transformation Reaches a Point of Clarity

As much as it has been discussed and praised, digital transformation has suffered from a lack of clear definition. While the promise of becoming “customer-centric” and “disruptive” has been widely publicized, there has still been little in actual guidance as to how to achieve those and many of the other benefits commonly associated with digital transformation. This article offers concrete advice

Thomas Erl
on Jun 21, 2022