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Culture & Methods

Q&A on the Book Change-Friendly Leadership

Friendliness is the core denominator for active and willful participation of people when being affected by change, according to Rodger Dean Duncan. In his book CHANGE-friendly LEADERSHIP, he explores how to effectively lead and manage change, transition, and implementation issues in organizations.

Ben Linders Rodger Dean Duncan
on Nov 07, 2019
Culture & Methods

Q&A on the Book Thinking Remote

The book Thinking Remote - inspiration for leaders and distributed teams by Pilar Orti and Maya Middlemiss provides lots of ideas for managers and leaders who are working with remote or distributed teams. It can be used as a handbook for leaders of virtual teams, helping them to deal with the leadership challenges and making the transition to remote working.

Ben Linders Pilar Orti Maya Middlemiss
on Oct 28, 2019
Culture & Methods

Psychological Safety: Models and Experiences

This paper discusses psychological safety that refers to a climate in which people are comfortable being (and expressing) themselves. A proposed model (called S.A.F.E.T.Y.) is discussed briefly, and the article proposes a path to how we can use this model in agile adoptions related to teams and organizations.

Fabio Armani Giulia Armani
on Oct 18, 2019
Culture & Methods

The Magic of Organizing around Customer Journeys - and How to do it

Organizing around the value delivered to the customer requires maturity in the organization that needs to be built up over time. This article describes eight typical steps that companies are taking in order to mature towards the end goal of becoming a true enterprise agile organization, and explains how to move up the ladder.

Ole Jepsen Maria Ebro Andreasen
on Sep 19, 2019
Culture & Methods

Appreciation at Work

As organizations across the world are experimenting better ways to sustain their employees’ engagement, appreciation and recognition programs have flourished in the last five years, among the best, if not the best, tool of predilection for making employees feel valued. Appreciation benefits are not limited to companies’ performance; they also benefit individuals and teams.

Shaaron A Alvares
on Sep 04, 2019
Culture & Methods

Empathy is a Technical Skill

Empathy, like software, is a deeply technical topic that can challenge you in the best way while making your life richer and more rewarding. This article explores how an empathy-focused approach to software development can help pay down technical debt, increase automated test coverage, build trust among team members, and contribute to the overall health of a software system.

Andrea Goulet
on Aug 13, 2019
Culture & Methods

2019 State of Testing Report

The State of Testing 2019 report provides insights into the adoption of test techniques, practices, and test automation, and the challenges that testers are facing. It shares results from this year’s testing survey.

Ben Linders Joel Montvelisky Lalit Bhamare
on Jul 27, 2019
Culture & Methods

Q&A on the Book Gamification for Business

The book Gamification for Business by Sune Gudiksen and Jake Inlove explores the usage of games for effectively tackling business challenges and improving organizational performance. It provides results from research on gamification, case studies of game-based solutions, and the benefits that serious games and design thinking can bring.

Ben Linders Jake Inlove
on Jul 23, 2019
Culture & Methods

Q&A on the Book Virtual Leadership

The book Virtual Leadership: Practical Strategies for Getting the Best out of Virtual Work and Virtual Teams by Penny Pullan provides suggestions and practices for people working in or with virtual teams. It discusses leadership styles suitable for virtual or remote teams and explores what can be done to improve collaboration and communication, and engage remote participants.

Penny Pullan Ben Linders
on Jul 20, 2019
Culture & Methods

Q&A on the Book Empathy at Work

The book Empathy at Work by Sharon Steed explores the role empathy plays in team communication and interaction, and provides tools to help people become better empaths in difficult situations. It describes the steps we can take in order to show empathy daily and contribute to a healthy, collaborative, positive work culture.

Ben Linders Sharon Steed
on Jun 26, 2019
Culture & Methods

Q&A on the Book Internal Tech Conferences

The book Internal Tech Conferences by Victoria Morgan-Smith and Matthew Skelton is a practical guide on how to prepare, organise, and follow-up on internal tech conferences. It shows how to run internal events that enable sharing and learning across teams and departments, and explores the benefits that such events can bring.

Ben Linders Victoria Morgan-Smith Matthew Skelton
on Jun 14, 2019
Culture & Methods

Q&A on the Book Mastering Collaboration

The book Mastering Collaboration by Gretchen Anderson provides techniques and exercises that can be used to improve collaboration in teams and between teams and their environment. It explores topics like enlisting people, teamworking, trust, and respect, generating ideas collectively, decision making, and transparent communication.

Ben Linders Gretchen Anderson
on Jun 07, 2019