InfoQ Homepage Continuous Improvement Content on InfoQ
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The Service-Delivery Review: The Missing Agile Feedback Loop
Matthew Philip introduces the service-delivery review as a feedback forum, explaining the basics of how to conduct a service-delivery review and the benefits, as well as typical fitness metrics.
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Better: Fearless Feedback for Software Teams
Erika Carlson introduces effective feedback, with strategies for giving, receiving, and processing feedback, and the challenges and rewards of using feedback as a tool to improve team performance.
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Creating a Kaizen Culture for the Food Bank of New York City
Margarette Purvis shares Food Bank’s kaizen journey of rethinking and improving operations by implementing small incremental improvements across the organization.
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Building Trust: Developing Peer-to-Peer Feedback in Tech Teams
Emily Page and Doug Talbot discuss building trust in an organization by collecting feedback.
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Continuous Improvement at Scale
Ryan McKergow discusses how others have implemented scaled retrospectives, what worked and what didn’t work for his company, sharing tips on how to run scaled retrospectives and avoid wasting time.
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Full Stack Kanban - Live
Chris Young, who runs a live software system, discusses using Kanban metrics and practices with tools like Graphite and Grafana, and shows how the feedback helps businesses to make informed decisions.
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Making a Sandwich: Effective Feedback Techniques
Dan North discusses a number of feedback models and techniques, where and how to apply them, explaining the sandwich feedback model, how it works and why it usually doesn’t.
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Far from the Mobbing Crowd
Matt Wynne and Steve Tooke talk about challenges in dealing with a distributed team and remote collaboration, the tools and practices that helped them, and how they approached continuous improvement.
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Lean’ing Towards Continuous Delivery
Adam Krieger discusses improving CD: using feedback to improve customer satisfaction, treating DevOps as a responsibility, discovering the mindset and toolset necessary to deliver successfully.
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Do You Know How Fast You're Going?
Doug Talbot explains the importance of measuring to the Lean feedback cycle providing advice on what to measure and how often.
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Spicing Up Agile Retrospectives
Ben Linders talks about the why and how of Agile retrospectives, with many practical tips, stories, and examples.
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A Polyglot Approach to Enterprise Software
Scott Shaw, James Gregory describe the benefits of a polyglot approach to building enterprise software, showing how diversity can shorten feedback cycles and expose hidden business model assumptions.