InfoQ Homepage News
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Bringing the Humanity Back into Customer Support
Treat your support team well and they will treat your customers well. Support teams need to be trained and trusted, they deserve autonomy and ownership over their work. Bots shouldn’t be used in customer support to help people solve problems; people need to help people even if it’s more expensive than hiring robots.
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UI Development Environment "Storybook 4" Supports Six New View Layers, Including Ember and MarkoJS
The Storybook 4.0 release adds support for six new view layers including Ember, MarkoJS, and Svelte, and updates its dependencies to Webpack 4 and Babel 7.
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New Updates to Firebase: Enterprise-Grade Support, ML Kit Face Contours, Management API, and More
Firebase is a service available on the Google infrastructure, enabling developers to build apps for Android, iOS, and the web. Recently, Google updated Firebase with paid enterprise-grade support, ML Kit Face Contours, a Firebase Management API, Test Lab for iOS, Performance Monitoring improvements, and Firebase Predictions.
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New R8 Android Code Shrinker Available in Android Studio 3.3 Beta
Following the migration to D8 as its new Dalvik compiler, Google has been working on a new code shrinker, R8, which is now available in Android Studio 3.3 beta. R8 promises to deliver smaller APK files in less time.
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Google Introduces Carlo, a Node.js Web Rendering Surface
Google announces an early release of Carlo, a Google Labs experiment for creating Node.js applications. Carlo leverages Puppeteer to communicate between Node.js applications and the Chrome web browser.
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DigitalOcean Announces Managed Databases
DigitalOcean has announced their new Managed Databases offering, providing fully hosted and managed database engines. This new service is currently in the beta stadium, for which access can now be requested. Currently Managed Databases offers the PostgreSQL engine, with others to come later.
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Event Sourcing to the Cloud at HomeAway
Adam Haines, Data Architect at HomeAway, recently spoke at the Data Architecture Summit 2018 Conference about how his team leverages event sourcing cloud design pattern to accelerate the big data initiatives in their organization.
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Managing in Organisations without Managers: Self-Management in Action
At the Agile People conference, Doug Kirpatrick gave a keynote talk and a deep dive workshop about what it takes to adopt Self-Management in an organization. Self-Management is the organizational philosophy represented by individuals freely and autonomously performing the traditional functions of management without mechanistic hierarchy or arbitrary, unilateral command authority over others.
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JetBrains Releases React-Based "Ring UI" 1.0 Web UI Components
The RingUI 1.0 release introduces a new visual language for components within light and dark environments, adds support for CSS properties and modules, and adds new Message, Tabs, and Toggle components.
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PortSmash is the Latest Side-Channel Attack Affecting Intel CPUs
Researchers have devised a new kind of timing attack to steal information from a different process running on the same core with SMT/hyper-threading enabled. By carefully measuring port contention delays when sending instructions to a shared core, the researchers could recover a private key from a different process. Intel CPUs are probably not the only ones affected.
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Rust 1.30 Brings More Metaprogramming Support and Improved Modules
The latest release of Rust, version 1.30, extends procedural macros by allowing them to define new attributes and function-like macros. Additionally, it streamlines Rust module system by making it more consistent and straightforward.
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British Airways Data Breach Conducted via Malicious JavaScript Injection
British Airways reports two substantial data breaches this year, initially reporting in September the compromise of 244,000 credit card transactions in August and September, and further disclosing in October another 185,000 transactions from April through July.
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Microsoft Announces the General Availability of the New Azure Media Services API (V3)
With Azure Media Services, customers can encode, protect, index, and deliver videos at scale. Recently, Microsoft announced several enhancements to this service in Azure, including the general availability of the new Azure Media Services v3 API, as well as updates to Azure Media Player.
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Build Agility with Design Sprints
Design sprints can be a powerful vehicle for challenging traditional ways-of-working that that hamstring business agility. Teams can solve challenging business and customer problems in incredibly creative, exciting and valuable ways, and as a group they are collectively more willing to kill bad ideas early.
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React Conf 2018 Introduces React Hooks and React 16.7 Alpha
The recent React Conf 2018 includes the alpha release of React 16.7, a Hooks proposal for using state and other React features without writing classes, and several promising third-party React packages.