InfoQ Homepage Presentations What Are You Seeing That I'm Not Seeing? Developing Empathy Skill
What Are You Seeing That I'm Not Seeing? Developing Empathy Skill
19:26
Summary
Andrew Annett leads a minds-on session that explores the specific challenge of developing empathy skills helping participants to get an understanding of the different types of empathy.
Bio
Andrew Annett is a coach and facilitator who is passionate about helping teams improve product delivery and flow. He is focused on promoting shared understanding through better communication practices. He's currently injecting idea viruses into D2L, a software product enterprise dedicated to supporting more effective learning, and is a founding member of Leanintuit.
About the conference
Deliver is a conference that brings people together to uncover better ways to deliver software and provide value within your organization and for your customers. It is a conference for designers, testers, architects, project managers, developers, business analysts, product managers, infrastructure professionals, and others.
Jan 05, 2017