InfoQ Homepage Presentations Incident Management at the Edge
Incident Management at the Edge
39:58
Summary
Lisa Phillips discusses the typical struggles a company Fastly’s size runs into when building around-the-clock incident operations and the things Fastly has put in place to make dealing with incidents easier and more effective. She also covers common mistakes and lessons learned as Fastly continuously improves its Incident Management framework.
Bio
Lisa Phillips works as a Vice President of Site Reliability Engineering at Fastly. She is a leader in the reliability, with particular interest in social media and speeding up content delivery. She has worked for 20 years in tech and database operational roles for large sites Livejournal, Six Apart and Twitter.
About the conference
Software is changing the world. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.
Feb 21, 2017