InfoQ Homepage Presentations The Service-Delivery Review: The Missing Agile Feedback Loop
The Service-Delivery Review: The Missing Agile Feedback Loop
Summary
Matt Philip introduces the service-delivery review as a forum for feedback, its benefits, how to conduct one and typical fitness metrics.
Bio
Matt Philip is the Director of Global Talent and Capability at ThoughtWorks. He has worked in software development as a coach, trainer, quality advocate and facilitator, helping organizations and teams to improve themselves and business outcomes. He is especially passionate about the Kanban method, continuous improvement and motivational design.