InfoQ Homepage Presentations The Tester’s 3 C’s: Criticism, Communication and Confidence
The Tester’s 3 C’s: Criticism, Communication and Confidence
37:46
Summary
Dorothy Graham covers different types and styles of communication, including Virginia Satir’s communication interaction model, and the need for balance in criticism and confidence.
Bio
Dorothy Graham has been in software testing for over 40 years, and is co-author of 4 books: Software Inspection, Software Test Automation, Foundations of Software Testing and Experiences of Test Automation. With Seretta Gamba, she is working on the wiki TestAutomationPatterns.org.
About the conference
TestCon Vilnius is the leading conference for everyone willing to learn testing trends, best practices and make their contribution to the smoother software development cycle and quality.
Jun 19, 2019