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  • QCon New York 2023: Day Two Recap

    Day Two of the 9th annual QCon New York conference was held on June 14th, 2023, at the New York Marriott at the Brooklyn Bridge in Brooklyn, New York. This three-day event, organized by C4Media, included a keynote address by Alicia Dwyer Cianciolo and presentations from four conference tracks and one sponsored track.

  • How Resilience Can Help to Get Better at Resolving Incidents

    Applying resilience throughout the incident lifecycle by taking a holistic look at the sociotechnical system can help to turn incidents into learning opportunities. Resilience can help folks get better at resolving incidents and improve collaboration. It can also give organizations time to realize their plans.

  • QCon New York 2023: Day One Recap

    Day One of the 9th annual QCon New York conference was held on June 13th, 2023, at the New York Marriott at the Brooklyn Bridge in Brooklyn, New York. This three-day event, organized by C4Media, included a keynote address by Radia Perlman and presentations from four conference tracks and one sponsored track.

  • Embracing Complexity by Asking Questions, Listening, and Building a Shared Understanding

    When dealing with an environment that feels complex, people commonly look for ways to reduce variability and increase control for dealing with complexity. An alternative approach is to embrace complexity by acknowledging that it exists, asking questions and listening, and constructing a shared understanding based on different perspectives. This lets us improve how we adapt on an ongoing basis.

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