InfoQ Homepage Stories & Case Studies Content on InfoQ
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Enhance Your Testing Strategy with Mind Map-Driven Testing
Mind map-driven testing can enable testers to focus on test idea generation, it exposes you to your thinking and enables you to brainstorm and organize your ideas effectively. This article shares ideas and knowledge about mind maps and shows how they can be used as lean documents to plan, organize, record, present, and report on testing.
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Applying the “Whole Product Model” to the “Technology Adoption Life Cycle”
In order to develop products customer love, product managers need to truly understand how their “whole product” delivers value and when to address which customer segment. Two models that are very powerful when applied together, and that a product manager can use to develop extraordinary products, are The Whole Product Model and The Technology Adoption Life Cycle.
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Designing & Managing for Resilience
The fourth article in a series on how software companies adapted and continue to adapt to enhance their resilience explores the strategies used by engineering leaders to help create the conditions for sustained resilience. It provides stories, examples, and strategies towards designing an organizational structure to support resilient performance and managing for resilience.
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Adaptive Frontline Incident Response: Human-Centered Incident Management
The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.
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AI Applied in Enterprises: Information Architecture, Decision Optimization, and Operationalization
The book Deploying AI in the Enterprise by Eberhard Hechler, Martin Oberhofer, and Thomas Schaeck gives insight into the current state of AI related to themes like change management, DevOps, risk management, blockchain, and information governance. It discusses the possibilities, limitations, and challenges of AI and provides cases that show how AI is being applied.
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Breaking the Taboo – What I Learned from Talking about Mental Health in the Workplace
Mental illness is a topic that does not get discussed openly very often. Many people concerned hide their own history for fear of being stigmatized, especially in the workplace. This is a story about how speaking openly about mental illness, even with your boss and co-workers, can help yourself and others. The author shares with you what she has learned from breaking the taboo.
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Learning from Incidents
Jessica DeVita (Netflix) and Nick Stenning (Microsoft) have been working on improving how software teams learn from incidents in production. In this article, they share some of what they’ve learned from the research community in this area, and offer some advice on the practical application of this work.
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Shifting Modes: Creating a Program to Support Sustained Resilience
The second article in a series on how software companies adapted and continue to adapt to enhance their resilience explores how organizations can shift to a Learn & Adapt safety mode and compares the traits of an organization that is well poised for successfully persisting this mode shift. This shift will not only make them safer but will also give them a competitive advantage.
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Meeting the Challenges of Disrupted Operations: Sustained Adaptability for Organizational Resilience
The first article in a series on how software companies adapted and continue to adapt to enhance their resilience starts by laying a foundation for thinking about organizational resilience. It looks at what organizations can do structurally during surprising and disruptive events to establish conditions that help engineering teams adapt in practice and in real time as disruptive events occur.
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How to Make DevOps Work with SAFe and On-Premise Software
There can be no agile software delivery without the right DevOps infrastructure. In this article we share our experience in our DevOps and agile transformation journey. We have a big and distributed team structure and we are delivering an on-premise software that makes the delivery different from cloud practices. The challenge was bringing all the teams together in a pipeline for faster delivery.
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Learning from Bugs and Testers: Testing Boeing 777 Full Flight Simulators
The aviation industry has developed the habit of scrutinizing every reported event in order to prevent another occurrence, to understand the root causes and suggest changes to design, process, or better training. This article goes over a couple of noticeable accidents and shows you techniques that could be applied to software development.
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Q&A on the Book The Art of Leadership
In the book The Art of Leadership, Michael Lopp shares stories of leadership habits and practices. Examples include reading the room, getting feedback, delegation, giving compliments, understanding the culture, and being kind. In the book Lopp describes how he practiced and refined these leadership habits over the years and what he has learned from doing so.