Anthony Alford
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InfoQ Editor
With a strong knowledge of software trends, passion for sharing deep technical insights, and community recognition, InfoQ Editors are helping software development teams adopt new technologies and practices.
Certification ID: d9ce25d2-952d-11ef-8b06-02b638e854ef
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Senior Director, Development at Genesys Cloud Services
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Anthony is a Senior Director, Development at Genesys where he is working on several AI and ML projects related to customer experience. He has over 20 years experience in designing and building scalable software. Anthony holds a Ph.D. degree in Electrical Engineering with specialization in Intelligent Robotics Software and has worked on various problems in the areas of human-AI interaction and predictive analytics for SaaS business optimization.